Handling Missed Calls Without Interrupting Sessions

A simple voicemail + text approach used by some therapy practices

Many therapy practices miss calls while in session


Voicemail alone can feel like a dead end for callers, returning calls later often turns into phone tag

This page explains a simple way some practices acknowledge missed calls without interrupting care - so callers feel heard and know the practice will follow up


A caller reaches voicemail while the practice is in session

The voicemail sets expectations clearly and professionally

A brief follow-up text acknowledges the call and explains next steps


This is an informational overview, not a sales pitch